eResources troubleshooting – supporting library staff

Following on from my presentation on eResources problems diagnosis and troubleshooting at last week’s Mashed Library session, I have blogged on the Content Delivery Team’s proposal to create some kind of guide/flowchart/FAQs to support DMU Library staff. The new blog post is accessible here.

Please do feel free to pass on comments/feedback.


About Mitchell Dunkley

I work in the Content Delivery Team at De Montfort University Library. I manage DMU Library's e-resources portfolio and I am involved in library systems admin, collating resource usage statistics and troubleshooting. All comments are my own.
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